Hunter’s Chase, managed by Capital Square Living, is community shaped by trust, empathy, and reliability. At the center of this experience is Community Manager Alyssa Andrews, who thrives on helping others and building strong resident relationships. For Alyssa, every day is different, and every interaction holds purpose—from assisting with maintenance requests to celebrating lease renewals.
“I like to be the person people can count on. I just like to be here, and I like to make people happy.”
While leasing becomes more digital and transactional, prospects still crave real, honest insight, especially when choosing a new home. While Alyssa and her team pride themselves on transparency, she knows that prospects often perceive on-site teams as biased, no matter how honest the conversation.
That’s where Rentgrata comes in.
“I think that the resident's opinion is more impactful because there's nobody who understands it better than the residents who are living in our homes.”
Rentgrata allows prospects to message current residents and hear directly about their experiences without the pressure of a sales pitch. This empowers both the prospect and the resident while taking the office out of the equation.
Alyssa was excited by the potential for deeper connection, but also cautious about how it would work in practice. Any new program comes with uncertainty, but Rentgrata proved itself quickly. The residents were just as enthusiastic, with Rentgrata giving residents the opportunity to be heard and helpful. For many, sharing their honest experiences with future neighbors became a point of community pride.
“It sparked something inside of our residents… they feel like they have a say with somebody who's potentially their new neighbor.”
In a world where leasing offices can stage the perfect tour and marketing materials can polish every feature, Rentgrata provides a dose of realness that resonates.
Prospects are able to ask about noise levels, pet-friendliness, parking, and more from someone living in the exact floor plan they’re considering. This helps set realistic expectations and avoid the common pitfall of overpromising and underdelivering. For Alyssa, it’s a win-win: honest insights for the prospect, fewer surprises post-move-in, and stronger community cohesion from day one.
"You can make anything look the way that you need it to… but Rentgrata really puts in place an expectation that’s a little bit closer to reality."
With limited differentiators in multifamily leasing, especially when marketing similar properties in the same area, Rentgrata gives Hunter’s Chase a powerful edge.
“There are comps in our area that do not participate in this platform, which is that much more of a reason to set us differently.”
It’s not just about lead generation—it’s about lead confidence. Prospects who interact with current residents feel more empowered and reassured in their decisions, especially those moving from out of state or navigating the process alone.
“Rentgrata helps bring a little bit of comfort and sense of security… you're not alone during the process.”
Rentgrata has become more than a platform for Hunter’s Chase. It’s a key part of how they build trust, foster transparency, and deliver exceptional experiences.
“Rentgrata allows you the opportunity to build relationships you didn’t even know that you could build.”
Capital Square Living’s approach at Hunter’s Chase proves that when residents are empowered to share their stories and prospects are invited to ask real questions, everyone wins.
“I think we should all be using Rentgrata… when you find those very small reasons to be a little less scared or to have a little bit more of a sense of security—it can change your world.”
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